Shipping & FAQ – Delivery, Returns, How to Wear

Questions people ask

JUICI is a lip stain marker — a felt-tip applicator that swipes on like a marker and sets into a long-wearing stain. Drop 001 comes in three shades: Undone, Worn, and Bitten.

JUICI ships from New Zealand, with delivery to New Zealand and Australia. Other regions will be added once confirmed.

JUICI is a lip stain marker, not a traditional lipstick. Instead of sitting on top of your lips, the pigment soaks in — so it feels weightless, resists transfer onto cups, glasses, and masks, and fades evenly instead of wearing off in patches. Use it as a precise lip liner, or colour in the full lip for all-day, no-transfer wear.

Drop 001 comes in three shades: Undone (the OG 90s brown), Worn (a washed-out mauve) and Bitten (a deep bruised plum).

JUICI is formulated for long-wear colour that holds through the day or night — no reapplying required. Built to last 6+ hours, so it's still doing its job long after you've forgotten it's there.

How to apply

As a lip liner: Using the precision tip, apply in short strokes just along the outer edge of your lips. Blend the line inward with your fingertip for a soft, natural-looking stain.

As a full lip stain: Outline your lips first, then fill in the rest with the marker. Blend with a brush or fingertip to soften the pigment for a natural wash of colour, or leave unblended for bold, full coverage.

NZ express shipping takes 2–4 working days (rural addresses can take a day or two longer). Australia takes 4–7 working days. You'll get tracking by email as soon as your order ships.

NZ: $8 express shipping, or free on orders of $70 or more. Australia: AUD $15, or free on orders of AUD $120 or more, with no duties or import taxes to pay on arrival. Shipping policy

JUICI comes in three buildable shades: Undone, the OG 90s brown; Worn, a washed-out mauve; and Bitten, a deep bruised plum. Because it's a stain rather than an opaque lipstick, the pigment adapts to your natural lip colour instead of sitting on top of it, so each shade works across a range of skin tones and undertones. If you're stuck between two, go lighter: you can always build colour with a second layer. Can't decide? The Full Drop has all three.

Changed your mind? Return unopened products within 14 days of delivery for a refund (return postage is on you). For hygiene reasons, opened lip products can't be returned unless they're faulty. Faulty, damaged or sent the wrong item? Email hi@getjuici.com and we'll replace or refund it and cover the postage. Returns policy

Low Effort. Maximum Attitude.

JUICI® is a small, NZ-owned lip brand from Auckland. One felt-tip lip stain marker, three shades, released in limited drops.

Wear-tested for 6+ hours.
Free express NZ shipping over $70. Arrives in 2–4 working days.

Questions? Email hi@getjuici.com. A real person replies.

GETJUICI.COM · AUCKLAND, NEW ZEALAND